FAQ
Products & Returns
Expected processing times for returns are 2-4 weeks after receipt of goods. Please contact [email protected] for more information.
I changed my mind - what can you do?
We accept change of mind returns as long as the goods are not opened in any way shape or form. Please note that we do not refund the delivery cost to return the goods.
Some of my products came damaged
Please get in touch with us as soon as possible at [email protected] so that we can resolve the situation.
My chocolates melted
Unfortunately, we are currently unable to offer refrigerated delivery. As a result, any chocolate-based deliveries in the summer may arrive slightly melted. We do not accept returns for these products.
Some of my products came damaged
Please get in touch with us as soon as possible at [email protected] so that we can resolve the situation.
